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Building good relationships with customers is key to providing unforgettable service experiences. Fostering and nurturing good relationships helps you have calmer and more enjoyable interactions and goes a long way in creating repeat business.
In this course, we explore techniques for building rapport. This includes the use of conversation, personalisation, body language and managing emotional reactions.
This course covers:
This course has been optimised for both desktop and mobile viewing.
Courses purchased from Allara Global's shop are an off-the-shelf solution. However, for enterprise customers, the following customisations can be customised to your specific requirements:
Please contact us with your requirements to find out more.
Courses purchased through Allara Global's shop are immediately deployed through Allara Global's learning platform. Enterprise customers with their own LMS can request to add course files to their own system.
Please contact us with your requirements to find out more.
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wanting to purchase a single course
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For teams & smaller organisations
manage your teams seats and view your teams progress.
Unlimited library access
Access all courses with annual subscription plan. View plan
For larger organisations
seeking enterprise-grade features – including advanced reporting, white labelling and integrations
